In the event that you need to return your product, you must present your purchase receipt and contact our Customer Service Department for instructions at customerservice@marey.com or by calling direct at 855-627-3955. After contacting Marey and getting approval to have your unit sent in for repair, whether you are under warranty or not. If your unit is under warranty we will repair it under Marey’s warranty policy. If your unit is not under warranty, we will repair it with appropriated charges for repair labor and spare parts. If you purchased your unit in any other place other than Marey website, please check with the distributor you purchased from in order to see their particular return policy for instructions.
If the product was purchased through our company GlobalTowne then the customer would want to call us first to make sure they are contacting the correct person for help. Please call GlobalTowne at 888-726-9752 for further questions.
For more details about Marey warranty coverage please check our Warranty page on our website or contact customerservice@marey.com
